TRANSACTIONS through Allstar’s ServicePoint service, maintenance and repair (SMR) platform have almost doubled in the last 12 months following a series of major fleet signings.
Individual monthly SMR tasks completed now exceed 13,000, having risen from around 7,000 in 2022 and 5,000 in 2021.
New customers who have joined the platform include car subscription service mycardirect, motorlend, leasing company Pure Leasing Limited and Pivotal – Subscription by Jaguar Land Rover.
ServicePoint is an online portal designed for businesses to manage car and van maintenance and repair through a national network of garages, with a range of online tools providing high levels of process control.
It is provided by Allstar Business Solutions based on technology from epyx’s 1link Service Network, which is used by fleets totalling more than four million vehicles to manage their SMR. Both companies are owned by FLEETCOR.
Marc Lees, business development director at epyx, said: “ServicePoint was created in 2016 as a strategic means of providing small-medium sized fleets with many of the advantages that the largest fleets access by using 1link Service Network, with Allstar providing a route to that customer base.
“As these figures show, it has proven remarkably successful in a relatively short period of time and really provides proof that it’s not just major fleet businesses that have a strong desire to take much greater control over their SMR cost, quality and bookings.”
Paul Holland, Managing Director of UK and ANZ fleet at FLEETCOR, added: “An interesting development is the diversity of companies that are attracted to ServicePoint – from warranty firms to leasing operations and daily rental specialists to corporate fleets. The aspiration for better SMR management is clearly very much a widespread trend.
“We believe that there is considerable further growth potential for this product going forward and there is a very strong possibility that we have only scratched the surface so far.”
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